The Aideate Blog

Insights on AI, Marketing, Leadership and Growth - By Jamshed Wadia

AI, Business And Marketing Jamshed Wadia AI, Business And Marketing Jamshed Wadia

The Silent Customer is a Lost Customer: Why "In-the-Moment" Voice Feedback is the New CX Gold Standard

was recently researching new ways to improve Customer Experience (CX) beyond the typical "rate us 1–5" emails when I found a company called Voicebox. Their approach caught my eye because it addresses one of the biggest challenges in the retail and service industries: most unhappy customers walk away without saying a word.

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Stop Making Resolutions: How to Run a Personal P&L Audit for 2026

We are two days away from 2026. Right now, LinkedIn is flooded with "New Year, New Me" platitudes. Everyone is busy writing vague resolutions that they will abandon by the third week of January. As a business advisor, I find this fascinating. We would never run a company this way.

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AI Jamshed Wadia AI Jamshed Wadia

AI Video Ethics and Regulation: A Guide for Brands & Marketers

The 'uncanny valley', that awkward space where AI looks almost, but not quite, human, is rapidly narrowing. As pixels become more persuasive, the stakes for brands are rising; the closer we get to perfect realism, the more we must prioritise transparency and compliance.

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